When you add a site to your account with us, you can request a Free Migration from another hosting provider.
migrations are performed during business hours only, by a separate team
of specialist team of WordPress migration experts.
Depending on the number of migration requests in the queue, we can usually migrate your sites in the next 1-2 business days, although if there's a large backlog, then it may take up to 5 days. It will also take a bit longer if you submit hundreds of migration requests at once. After all, we have real humans doing these migrations for you, not just an automated script.
Please do not update your domain to point to the new name servers until we notify you that the migration has been completed.
We'll send you an email once the migration process is complete, and then you can update the name servers.
You can check the status of your Migration requests here: https://migratehq.com/status.php